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Employee Assistance Program

Empower your employees by giving them access to a better Employee Assistance Program (EAP) for their mental and emotional wellbeing.

Affordable & quality counselling from just $100 per month.

Trusted for over 14 years

Over 10,000 happy clients

★★★★ 4.1 Star

Google Ratings

Give your employees access to the support they need

 

Delivered by registered, clinical psychologists, our EAP service for organisations gives your employees and eligible family members, access to confidential counselling services. Employees can engage skilled and qualified professionals for support on mental and emotional issues, be it for personal or work-related issues. Through this program, your employees can reach out to counsellors either on a short term or regular basis. We take a warm & caring approach in providing practical solutions.

97%

of clients felt they discussed and work on what was important for them

90.9%

of clients felt they discussed and work on what was important for them

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Positive Improvements to

Mental Health & Emotional Wellbeing

 

Our EAP counselling provides vital support to improve the mental health, resilience and wellbeing of individuals within your business. Your employees are free to discuss personal and work related issues as well as critical incidents that may have occurred. Having the program in place means we’re able to assist with proactive solutions to prevent problems from escalating. This can minimise the negative impact on employee performance, and ensure business continuity.

95.4%

of clients felt heard, understood and respected

91%

of clients felt their therapists approach was a good fit for them

Guaranteed Confidentiality & Privacy

 

Trust is an essential element of this process. We value our the privacy of our both our clients and their employees. As such, confidentiality is guaranteed. No personal details or issues raised during the counselling sessions will be communicated to another party without the consent of the employee, except in cases where there is concern for an individual’s safety and wellbeing.

 

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Counselling services offered 24/7, over the phone, face-to-face, in Auslan, and multiple languages

 

Counselling services offered 24/7, over the phone, face-to-face, in Auslan, and multiple languages

Our counsellors and qualified psychologists are available to EAP employees 24 hours per day, 7 days per week for emergency situations and critical incidents.

We can also arrange for employees to see a psychologist face to face at a location convenient to them or set up an appointment via telephone or Skype.

Our EAP Counselling services offered can provided using Australian Sign Language (Auslan), or with the assistance of an interpreter for employees that need or prefer to engage in a different language.

 

Equip your leaders the best, with Manager Assistance Program

 

The MAP provides workplace managers and supervisors access to our team of qualified, registered clinical and organisationally-trained
psychologists, for support in dealing with difficult issues impacting their employees’ lives.

Our highly-skilled psychologists, based throughout Australia, work through complex issues with managers and supervisors to help them to best support the mental health, resilience and well-being of their employees. Our approach is friendly, caring and focused on
practical solutions.

  • Concerns about an
    employee’s fitness for work
  • Performance management
    Organisational change
  • Managing difficult behaviours
  • Retrenchment/redundancy/
    career transition
  • Workload
  • Work life balance
  • Enhancing resilience

 

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AltiusLife for Large Enterprise

 

AltiusLife is an flexible online platform and mobile app.  The online modules focus on physical, mental, and social health. The engaging platform personalises wellness by helping employees to balance their interests and responsibilities both within the workplace and at home. There are great evidence-based articles, tips, ideas, health trackers and rewards all designed to help individuals realise their health potential.

 

Why implement an EAP program for your business?

 

According to the IBIS World’s Employee Assistance Program Services, Australia Market Research Report (June 2018), there has been an increase in demand for EAP services in the past five years due to:

  • Low unemployment rates and a tight labour market
  • Happier workers who have had assistance in working through family or workplace issues and recognised the benefits
  • Workers having an improved sense of well-being and better focus on tasks and Increased productivity and reduced absenteeism
  • Increased productivity and reduced absenteeism

 

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How Can EAP Counselling Services Help You?

With our Employee Assistance Program, your employees gain access to professional and confidential EAP counselling for problems such as:

  • Relationships issues
  • Anxiety and worry
  • Depression and low mood
  • Financial problems
  • Trauma
  • Family problems
  • Conflict at home or work
  • Grief from loss of family or friend
  • Stress
  • Anger
  • Sleep difficulties
  • Drug and/or alcohol problems
  • Gambling issues
  • Decision making
  • COVID-19 lockdown related issues
Frequently Asked Questions
What is an employee assistance program?

The EAP is a psychological treatment and support services, employers offer to their employees and family members. The service is free and confidential. In addition to access to psychologists, some EAP programs offer access to other health and wellbeing support services, such as nutrition, exercise and financial coaching support. The EAP is access to a range of services for employees to help them maintain their health and wellbeing. Access to these services are offered as an employee benefit.

What does an employee assistance program do?

It provides ready access to and delivers high quality counselling for your staff who are in need of emotional, mental, or psychological support.

What is included in an EAP program?

A range of psychological services, including access to high quality psychological treatment, including access to and support from an on-call team of psychologists 24/7/365. Manager support. And additional services, such as wellbeing, organisational development support as requested.

Does EAP cover family members?

Yes if the employer of our EAP partner chooses to include family member access.

Employee Assistance Programs

BetterHR’s EAP Plans give you and your team access to EAP, MAP, Health & Wellbeing Webinars, and AltiusLife.

Pick the plan that suits your business, or contact us at the form below to learn more.

EAP Essential

$100

per month

Pay Monthly

Or pay

$1,200

per annum

Pay Annually

20 Employees

EAP Essential Plus

$300

per month

Pay Monthly

Or pay

$3,600 

per annum

Pay Annually

60 Users

EAP Professional 

$300

per month

Pay Monthly

Or pay

$3,600 

per annum

Pay Annually

60 Users

EAP Professional Plus

$600

per month

Pay Monthly

Or pay

$7,200

per annum

Pay Annually

120 Users

EAP Platinum

$1,650

per month

Pay Monthly

Or pay

$19,800

per annum

Pay Annually

330 Users

Let us help you find

the right EAP solution.

 

Complete the form, and one of our consultants will contact you to assist.

 

BetterHR provides support to business owners and managers.

Get in touch

Mandatory field(s) marked with *

 

Features & Benefits

Employee Assistance Program
Manager Assistance Program
Health & Wellbeing Webinars
AltiusLIfe
EAP Essential Plus
EAP Essential Plus?
EAP Professional
EAP Professional Plus
EAP Platinum

Why choose BetterHR?

 

BetterHR is a leading Australian human resources and employment law solutions provider.

 

We help Australian business owners and managers operate successfully by providing online HR tools and advice to help businesses with people management.

Our all-in-one subscriptions give customers the ability to leverage expert guidance in areas that can be complex.

We work with our customers to make people management simple, affordable, and straightforward.

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Backed by experienced Employment Lawyers

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Direct access to certified HR experts

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Over 14 years of success

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Over 10,000+ happy clients

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Australian owned & operated

In partnership with Altius Group

 

BetterHR’s Employee Assistance Program is delivered in partnership with Australia’s leading provider in employee health and well being. They provide tailored, end to end solutions across workplace health, wellbeing, employment, risk and claims support services to enable organisations and their people to optimise their physical, mental and social health.

Customer Testimonials

Don’t take our word for it. Let our customers tell you about

the value they’ve received from BetterHR.

Adrian @ Focus Engineering

Better HR is absolutely priceless.

Adrian

Focus Engineering

Sean @ Pieroth

As MD of a major retail business, I rely on experts to ensure our business runs smoothly… Better HR’s HR expertise means my business is in the best possible hands. I wouldn’t be without them.

Sean

Pieroth

Chris @ Intermedia Group

It’s like having my own HR department 24/7 – peace of mind I can afford. I feel a lot safer. It’s simple and the documents are constantly updated. I’ve found it be excellent.

Chris Baker

General Manager Operations

Brittany @ AIM Bookkeeping Consultants

Time is MONEY! Better HR and their HR advice streamlines our processes & offers piece of mind. We are compliant & up to date at all times

Brittany

AIM Bookkeeping Consultants

Angela @ Vivo Cafe Group

Small cost for peace of mind.

Angela

Vivo Cafe Group

Trusted by hundreds of successful businesses every day