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Customer Testimonials


Find out why thousands of business owners and managers have trusted BetterHR. Read what they say about us here.

BetterHR provides the essential HR software, tools and advice that every business needs to operate successfully in Australia.

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Cust. Testimonial - Rayell
“We have relied on Better HR for a difficult and drawn out HR matter.  This matter saw us contacting the helpline weekly for several months and each and every call the team helped us navigate some very tricky situations with patience and understanding.  The advice was first class, as was their knowledge of our obligations under various legislations.  This was further backed up by strong advice on how to best approach to resolve every issue that arose along the way.  Without their assistance we would have had a very different outcome.”
– Laura Bartlett, Rayell
Cust. Testimonial - Xero

“We have absolute peace of mind that with BetterHR’s high quality and up to date HR documents, policies and processes we meet our legislative obligations and reduce both risk and cost to Xero.”

– Alastair, Xero Pty Ltd

Cust. Testimonial - AIM

“Time is MONEY! BetterHR and their HR advice streamlines our processes & offers piece of mind. We are compliant & up to date at all times.”

– Brittany, AIM Bookkeeping Consultants

Cust. Testimonial - Becker

“BetterHR has given us confidence that our employment relations activity creates a win-win between staff and management, giving us a compliant way forward.  Its idiot proof to use and has created order from some clunky in-house processes.  It’s given us a streamlined approach and has standardised formats on ways to do things correctly. It’s a good solid measuring stick for changing the ethos and methodology in a much under estimated area of the business.”

– Captain Jan Becker, Becker Helicopters

Cust. Testimonial - HR National

“A world class system and a perfect solution for our national base of small to medium sized clients.”

– John Lombard – CEO, HR national

Cust. Testimonial - Pieroth

“As MD of a major retail business, I rely on experts to ensure our business runs smoothly… BetterHR’s HR expertise means my business is in the best possible hands. I wouldn’t be without them.”

– Sean, Pieroth

Cust. Testimonial - RecruitLoop

“Our network of recruiters now serves a SME client base across Australia. But these clients commonly ask for help with documentation such as offer letters, or managing internal staffing issues, which is beyond our scope. We saw immediate potential in partnering with BetterHR.”

– Michael, RecruitLoop

“It’s like having my own HR department 24/7 – peace of mind I can afford. I feel a lot safer. It’s simple and the documents are constantly updated. I’ve found it be excellent.”
– Chris Baker, CEO, The Intermedia Group

“As the President of Blue Knot Foundation, and a growing organisation with more staff coming on board all the time, Workforce Guardian provides us with the surety of informed considered HR guidance and advice, which is always timely and highly professional.”
– Dr Cathy Kezelman, President, Blue Knot Foundation

“One demonstration was sufficient for me to recognise what BetterHR represented. Over the years I have spent many hours and invested thousands of dollars in training, researching and paying for legal advice to make sure that my stakeholders and clients have all bases covered and this is the best suite of tools I have come across.”
– Shirley, HR Management Services

“Cannot recommend BetterHR highly enough! Super impressed.”
– Gabrielle, Practice Manager, Premium Business Group

“BetterHR has proven to be an invaluable service for our company. Thanks to their professional service, our company confidently navigates through employment contracts and unwieldy awards, ensuring our staff and our company’s interests are fairly and legally met at all times. Subscribing to BetterHR offers terrific return on investment. I can highly recommend them.”
– Leanne, Executive Director, Fonebox Group of Companies

“As a small business with only a few employees our book keeper put us onto BetterHR as a suggestion to save money and get a great service and we can honestly say after years of spending money on other HR companies we are extremely happy we made the switch to BetterHR. Their pricing is very affordable for small home based business’s and their online portal is easy to use and understand for any user, we highly recommend them to any small business.”
– Kelly, Country Carpet Cleaning & Restoration

“BetterHR has been important to our business at a time of immense growth and change. It has been critical for me in my HR capacity, has allowed me to convince one of our Directors who was an HR Sceptic as to the importance (and simplicity) of good HR practices and has allowed us to lift the HR aspect of our business to a much more professional level.”
– Sarah, National Infrastructure Solutions

“Using BetterHR makes creating high quality, legally compliant contracts and documentation very simple. It has been a tremendous help to our business by providing a cost-effective and time saving suite of products that give us security and peace of mind that at all times we are legally compliant and protected.”
– Liam, Director, Solutec

“I fired an employee and she then lodged an unfair dismissal claim against me. BetterHR assisted me throughout the whole process and achieved a great outcome. I’m very happy to recommend them.”
– Mary, Victoria

“I really like the compliance aspect of the product – that saves me so much time.”
– Mary, Darwin

“BetterHR delivers the specialist ER advice in our total financial and business service.”
– Noel, Partner, Advantage Accounting & Business Consultants

“Thank you for the excellent support you provided me. It was tremendously reassuring and a big relieve to just talk to someone to ensure I’m not losing all my marbles and we’re doing all the right things… far as one can in these circumstances. We really appreciate this.”
– Stan, Applied Satellite Technology Australia

“BetterHR cuts accountants’ employment relations compliance down to size.”
– Thea Foster,  Founder, Added Value Corporation

“You guys have helped us all the way through this and without you we’d be in a world of hurt right now.”
– Terry-Anne, i2C Design & Management

“I have had the opportunity to make use of the services provided by BetterHR on a number of occasions and with a range of questions and different situations. Each time I am assisted in a clear, concise and professional manner. The advice is always on target and allows me to ensure I am practicing within legal boundaries. I would highly recommend BetterHR from advice to HRMS.”
– Nicola, General Manager, Heron Todd White

“BetterHR has helped our practice become more efficient in handling ER compliance related issues.  It certainly helps us cut through compliance red tape, enabling us to concentrate on what we do best.”
– Peter, Partner, Liston Landers

“I just wanted to let you know how pleased I am with your subscription. It has really added value to the service I provide to my customers. I have had wonderful  feedback. Please pass on my thanks and appreciate to all of the BetterHR team.”
– Wendy, Roseden Bookkeeping

“You guys are such a wealth of knowledge”
– Maria, Australian Urethane Systems

“I have found BetterHR an essential resource for understanding the complex IR system. I recommend their services to all of my clients and see it as a must have for any business that employs on any level. Using their online HR system has given me peace of mind around an area that once caused me so much anxiety.”
– Tanya, Operations Manager, iAssist

“You guys are amazing and I deeply appreciate the eye opening you provided.”
– Mandy, Perth

I’m well impressed with your software.”
– Von Drage, Collie Bookkeeping Services

“These guys are true HR experts. their advice was spot-on and they did a great job with our employment contracts. We’ve now subscribed to their full service and couldn’t be happier.”
– Judith, Sydney

“We are very satisfied with the service offered and plan to upgrade in the next financial year.”
– Anthony, Melbourne

“The HR advice – the responses are clear and concise and gives me great confidence when preparing contracts.”

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