At the Point Of Sale – Online
Better HR terms and conditions are fully-dislosed to customers on our webstore: www..betterhr.com.au/terms
Customers agree to our terms and conditions by clicking the box below and signing the form electronically.
At the Point Of Sale – Online
Better HR terms and conditions are fully-dislosed to customers on our brochures.
Customers agree to our terms and conditions by ticking the box below and signing the form.
Our Thank You Page
Customers are taken to our Thank You page when they subscribe online. The page includes reference to our terms and conditions.
Our Tax Invoices
Customers are sent a “Tax Invoice” immediately after they subscribe. To the primary email address they use to access the service. This includes reference to our terms and conditions.
When Accessing Our Service
All customers agree to our terms and conditions when they access our service via the secure login page.
Our Welcome and Training Call
All customers are telephoned by our customer care team shortly after they subscribe. To provide help and support in using our service. During the call we confirm that:
- Customer have recieved their login details and understand how to access the service they have subscribed to,
- Customers have recieved their tax invoice and understand the terms and conditions that they have agreed to,
- Customer understand how to contact us for help and advice when they need it to get maximum value from our service.
Renewal Reminder Notices
Customers are sent a renewal reminder notice 60 days before their annual renewal date. To remind them about our terms and conditions. Including how to cancel if needed and recurring charges if they allow the subscription to renew for a further 12 months.
Renewal reminder notices are sent to the primary email address the customer has nominated for recieving our communications. The same email address that customers use for accessing our service, sending and recieving cases to our team, receiving our monthly newsletter and our regular email alerts.
Our Website
Customers can access our terms and conditions publically at any time via the Better HR website: www.betterhr.com.au/terms
Please Keep Your Contact Details Up To Date
All automated system emails from Better HR are sent to the nominated contact(s) that customers provide during their subscription.
It is your responsibility to keep your contact details up to date with Better HR at all times. To ensure that you receive all important emails about your Better HR service (eg. tax invoices, renewal reminder notices, newsletters and HR alerts).
If you need to update your contact details please contact us as soon as practical.
