An employee who was required to clock on and off using an employer app, has lost her unfair dismissal case for failing to use the app for a majority of her shifts from May 2020 to October 2021.
Her HR manager gave evidence to the Fair Work Commission that using the app was mandatory, and that the employee had received training and multiple warnings prior to her dismissal.
The Commission determined that it was implausible that any persistent fault with the app would affect only this employee and that her HR manager spent an “excessive amount of time” manually verifying the fortnightly payroll by phoning or texting the employee to confirm her hours.
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