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Our office will be closing over the holiday period between Christmas and New Year. During this typically quieter period, our HR advisory services will also operate at reduced capacity. All other services will continue to operate as normal. See below for more details.

General Enquiries

Our general enquiries call centre will be closing over the Christmas and New Year period.

  • Closing: 5.00pm AEST on Friday 22 December 2023.
  • Re-opening: 9.00am AEST on Monday 8 January 2024.

If your enquiry isn’t urgent, you can leave a voicemail, and we will contact you as soon as possible after we return.

If you have an urgent enquiry during this period please submit an emergency contact form:

Emergency Contact Form

HR Advice Services

Our HR advice services will continue to operate, with reduced capacity, to help clients with emergency enquiries over the Christmas and New Year period.

  • Start of reduced capacity: 9.00am AEST on Monday 18 December 2023.
  • Return to full capacity: 9.00am AEST on Monday 8 January 2024.

For HR Advice Hotline and HR Platinum Hotline enquiries. If your call isn’t answered during this period, please leave us a voicemail and we will return your call as soon as possible.

If you need emergency support during this time please submit an emergency contact form:

Emergency Contact Form

HR Software Services & Online Resources

Our HR software and online resources will still be available 24/7 during the Christmas and New Year period. Our IT team will also continue to monitor our systems to maintain performance.

If you have an urgent enquiry during this period please submit an emergency contact form:

Emergency Contact Form

Emergency Enquiries

If you need emergency advice or support during the Christmas to New Year period please use our emergency contact form below:

Emergency Contact Form